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CUSTOMER SERVICE POLICY
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Our Customer Service Guarantee Let us state it again: Customer Service is our number one priority! If you're not happy, we're not happy. We'll do whatever it takes to give the you best customer service experience possible.
If you are not completely satisfied with your service, please
call us within 24 hours of the cleaning, and we’ll return the
next day to re-clean your property at no charge. We want to make
things right! This is our no-hassle guarantee.
Please keep in mind though that we cannot guarantee our service when working in areas that have tall grass or weeds, or when there are excessive amounts of leaves, trash, mud, or snow. We also cannot guarantee our service when waste is cleaned from between rocks in dog runs. But even in these cases, we will always do our absolute best to get every piece of waste. After all, we want your property to be clean and we want you to be happy! Refund Policy Poooh Busters works on a pre-paid basis. That is, our customers are required to pay for the service we provide up-front and we ask that no one carries a balance. This allows us to give you the best possible rates. If for some reason, you must cancel your service after pre-paying for several weeks, we will gladly refund the unused credits that you have remaining. We will have a cheque for the appropriate amount in the mail to you within five business days of receiving your cancellation. Customer Service Contact Roland Pearson or Erin Maughan |
With guarantees like these how can you say no?